lomance

lomance has the characteristics of simplicity, nature and humanization. Demonstrate respect for tradition, appreciation for natural materials, restraint in form and decoration, and striving for it. The unity of form and function. The original pursuit of material, Nordic chases away the feeling of material. We always maintain our original intention to create better products.

• Shipping

1. Where are the items?
All packages are shipped from our China factory.

2. When will the package be shipped?
Packages are shipped within 3-10 business days of your order.
Once shipped, an email will be sent to your email with package tracking information. If you can't find the mail, please check your trash, otherwise it may be rejected by your mail system, please contact us.
Our orders are usually delivered within 4-8 weeks (some countries may be longer, if you are not sure, please contact us to check). If the package does not arrive on time, you can contact us.

• Refund

1.If the product arrives damaged or does not match the description If the product arrives damaged or does not match the description, please send us a photo of the damaged item and we will replace the order by shipping a new product or give a full refund.

2. If you need to return the product for any other reason than the above
If you are not satisfied for any reason other than the above, you may return eligible lomance.com items to our warehouse in China within 14 days of receiving your order, provided the items are unused and in their original condition, including all original packaging. Note that this does not apply to custom orders.

• Duties and Taxes

All price payments shown on our website do not include duties, local taxes or any other import charges. This means that you may be required to pay duties and taxes upon receipt of your order.
Once your order reaches its final destination, import duties, duties and related customs fees may be charged according to local customs regulations.
Payment of these fees and taxes is your responsibility, not ours. We are not responsible for delays caused by your country's customs authorities. For more details on fees, please contact your local customs.

Product Care Instructions
Daily cleaning: Feather duster electrostatically absorbs dust and sweeps away floating dust

• 1. Ceiling light & chandelier

Both the ceiling lamp and the chandelier are hung at high places, and it is inconvenient to disassemble. The dust can be taken care of with a feather duster, and the cleaning detergent can be sprayed on the surface of the lamp body to soften for 5 minutes and then wiped dry with a soft cloth.

• 2. Floor lamp

For the dirt on the base of the floor lamp, you can use a soft cloth dipped in detergent to clean the lampshade. You can first pour the special detergent on the rag, and then wipe the part where the rag is changed.

• 3. Desk lamp

First wipe off the dust on the surface of the base, and then pour the liquid special detergent containing abrasives for metal products on a soft cloth and wipe it.

• 4. Spotlight & Wall Light

Lamps in higher places need to clean the base, pay attention to power off, try to wipe with a dry cloth, etc. If you need to clean with water, detergent and other liquids, try to twist the rag to 90% dry, and be careful not to leave any residue on the lamps after cleaning liquid.

[Cleaning skills of various lamp shades]

Plastic and metal lampshade cleaning:
(1) Use a wrung rag to add all-purpose cleaner to wipe the dirt.
(2) Wipe off the remaining detergent ingredients with a well-wrung rag.
(3) Finally, use a dry, clean rag to wipe it again carefully.
Acrylic Lampshade Cleaning:
(1) Gently brush off the dust with a soft cloth such as flannel.
(2) After that, use a dry, clean rag to wipe it again carefully.
Cloth, paper lampshade cleaning:
(1) First, remove the dust with an anti-static duster.
(2) After that, wipe off the dirt with the rag of Yu. Product Care Instructions.
Copper material: Soft rag soaked in some professional cleaning products, wipe the surface of the copper material chandelier
Glass material: A soft cloth can be wiped clean with diluted glass cleaner.